Customer Refund & Cancellation Request Form
We value your satisfaction and strive to provide the best service possible. Please use this form to request a refund or cancel a service. Simply select the type of request, and fill out the relevant details. Our team will review your submission promptly and get back to you with a resolution. Thank you for choosing Ethics Empire.
Refund Policy
Last Updated: October 2025
At Ethics Empire, we strive to provide high-quality services and customer satisfaction. However, if you are not completely satisfied with any of our services, please review the following refund policy:
Refund Requests: Requests for refunds must be submitted in writing via email or through our website contact forms within 30 days of service delivery or purchase.
Eligibility: Refunds will be considered if the service was not delivered as described, or if there was a clear failure on our part to meet agreed terms.
Non-Refundable Items: Due to the nature of our services, fees related to consultation, marketing campaigns already launched, or customized work may not be refundable.
Refund Process: Once a refund request is received and reviewed, we will notify you of the approval or rejection of your refund within 15 business days.
Method of Refund: Approved refunds will be issued using the original payment method within 30 days of approval.
Disputes: Any disputes regarding refunds should first be directed to our customer support team.
We reserve the right to update or modify this policy as necessary. Continued use of our services after policy updates implies acceptance of the changes.
Cancellation Policy
Last Updated: October 2025
Ethics Empire understands that sometimes plans change. Please review our cancellation policy for services:
Cancellation Requests: Cancellations must be made in writing via email or through our website contact forms.
Cancellation Window:
For most services, cancellations made at least 7 days before the scheduled start date will receive a full refund or no charge.
Cancellations made within less than 7 days prior to service commencement may incur a cancellation fee.
Work in Progress: If services or projects are already underway, partial charges may apply based on the work completed at the time of cancellation.
Refunds and Credits: When applicable, refunds or credits on future services will be processed within 30 days after cancellation confirmation.
No-Shows: Failure to notify us of cancellation before the scheduled service date will be treated as a completed service with no refund.
Changes to Policy: We reserve the right to amend this policy at any time; continued use of our services indicates acceptance.